Dealing with Differences: Diversity & the Generation Gap at Work

Wednesday, February 10, 2010 Richmond, VA 8:30 am–3:30 pm

Who should attend

Employees at any level who interact with a diverse staff that includes multiple workforce generations.

NOTE: This class covers both of the following topics. Registrants must sign up for the full day.

Dealing with Differences: Workforce Diversity

What is diversity? How does a diverse staff benefit you and your organization? The answers are key to creating an inclusive work environment where all employees have the opportunity to realize their potential.
During this class, you’ll examine your own perceptions and discover how they contribute to or work against diversity efforts. You’ll learn appropriate responses to negative and improper comments directed at you and at others. You’ll examine stereotyping (it can sneak up on you) and how it can lead to unkind treatment towards some staff members.

This class will help you to

• define diversity
• recognize all aspects of diversity (it’s not just race- or gender-based)
• determine your personal worldview (you may be surprised)
• develop strategies for a more inclusive work environment

 Dealing with Differences: Generation Gap

In today’s workplace it is common to have several generations—as many as four—working together. It’s no longer unusual for a 20 or 30 something to supervise a 50 or 60 something. It seems like the work world has turned upside down. Generational differences exist on many levels: from etiquette, language, and dress to values, skills, and work styles. This diversity can be a source of conflict or of cooperation, depending how it’s managed.

At the completion of this workshop, participants will be able to

• identify key characteristics of the 4 generations at work—Traditionalists, Baby Boomers, Gen Xers, and
  Millennials
• distinguish the different sets of expectations each generation has about careers and employers
• recognize what motivates each generation
• develop approaches to improve communication among the generations
• use techniques to turn generational differences into positives
   

About the Trainer

Jim Einhaus is a learning consultant for Chesterfield University with over 25 years of experience in employee development. He teaches a variety of classes in the university’s schools of Leadership and Personal Effectiveness and Quality and Continuous Improvement. As a board member for the School of Leadership and Personal Effectiveness, Jim oversees the school’s leadership certificate programs for employees and supervisors.

Jim’s career includes many years in the private sector in curriculum development and training in management and organizational improvement; leadership assessments; and diversity and inclusion. He is a certified facilitator for the Myers-Briggs Type Indicator® and The 7 Habits of Highly Effective People. Jim has a BA and MA (in clinical psychology) from Xavier University.

Click here to download the brochure and registration form.